BigTok Privacy Policy
1. INTRODUCTION
This is the Privacy Policy of BigTok and its various versions including web version (hereinafter collectively referred to as "BigTok", "us", "we", or "our") and is incorporated into and is subject to our Terms of Use. In this Privacy Policy, we refer to our products and services as the "Service".
Please read on to learn more about our data handling practices. Your use of the Service signifies that you agree with the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
2. INFORMATION WE COLLECT
The personal data we collect depends on how you interact with us, the services you use, and the choices you make.
We collect information about you from different sources and in various ways when you use our services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.
- Account Information: Including username, nickname, avatar, gender, age, personal bio and other basic information you provide when registering and using BigTok.
- Identity Verification: To ensure user safety and authenticity, some features may require you to upload photos or record identity verification videos. We only use this information for verification purposes.
- User Content: Content you create, upload, or share when using BigTok, including text, images, videos, voice messages, etc. We process this content to ensure compliance with relevant regulations.
- Device Information: Including device type, operating system version, IP address, Android ID, device serial number, advertising identifiers and other device identifiers used to provide better service experience and security.
- Interaction Data: Your likes, follows, messages and other social interactions. If users report violations, relevant chat records may be transmitted to our servers for review.
- Nearby Users Feature: We provide nearby user discovery functionality, but do not collect your precise GPS location information. This feature is based on network location services.
- Optional Information: You may choose not to provide certain information, but this may affect the use of some features.
3. OUR USE OF PERSONAL DATA
We adopt the principle of data minimization when collecting and using your data, ensuring that your data is only used for the purposes described below:
- Product Improvement & Development: To develop new services or features, analyze service usage, and conduct research.
- Product and Service Delivery: To provide and deliver our services, including maintaining accounts and service functionality, troubleshooting, improving, and personalizing services. We use third-party cloud services as our backend infrastructure support.
- Business Operations: To operate our business, including security protection, fraud detection, monitoring policy violations, meeting legal obligations, etc. We use third-party analytics services for application data analysis.
- Personalization: To understand you and your preferences to enhance your experience using our services.
- Customer Support: To provide customer support, investigate and resolve disputes, and respond to your questions.
- Communications: To send you information, including messages, confirmations, updates, and support and administrative messages.
- Content Security: Systematic scanning to detect malicious content, monitoring abuse, and proactively utilizing user reports to address potential issues.
4. OUR DISCLOSURES OF PERSONAL DATA
We disclose personal data with your consent or as necessary for our business purposes, including providing services to you. We share the above categories of personal data with the following types of third parties:
- Affiliates: We may share user content and information with companies that are legally part of the same corporate group. These affiliates will honor your choices about content visibility.
- Service Providers: We share necessary information with third-party service providers to provide core functions including instant messaging and audio/video calling. These service providers process your information under strict confidentiality terms.
- Anonymous Information: We may share aggregated or anonymous information with third parties, including advertisers and investors. This information contains no personal identifiers.
- Public Content: Any information or content you voluntarily disclose for posting to the service becomes publicly available. Once you share user content or make it public, it may be re-shared by others.
- User Profile: Your profile information may be shared with your BigTok contacts. You can access and modify your profile from the BigTok application at any time.
- External Links: If you access websites, products, or services provided by third parties, they may also collect your information. This Privacy Policy does not apply to information exchanges between you and any third party.
5. YOUR PERSONAL DATA CHOICES AND OPTIONS
Depending on your residence, you may have the right to access and know about personal data. If you wish to access personal data about you, you can access your account by logging into BigTok services. You can also contact us at hanisliliya010@gmail.com.
- Access and Portability: You have the right to access your personal data and receive a copy in a structured, commonly used format.
- Correction: You may request correction of certain personal data about you. You can correct some personal data by logging into BigTok services.
- Deletion: You have the right to request deletion of your personal data. To make a deletion request, you can delete your account in the app settings or contact us at hanisliliya010@gmail.com. We will delete your data within 30 days of account deletion.
- Opt-out: You can opt-out of certain data collection and processing activities through your device settings or by contacting us.
- Email Preferences: You can choose whether to receive promotional emails from us. These choices do not apply to certain informational communications, including surveys and mandatory service communications.
5.1 DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal compliance.
6. SECURITY OF PERSONAL DATA
Protecting user privacy and personal information is BigTok's top priority. We make substantial efforts to ensure the privacy of all personally identifiable information you provide to us. When you delete your account, BigTok will stop providing services to you and delete or anonymize your personal information as required by applicable law.
7. PERSONAL INFORMATION OF CHILDREN
Our Service is designed for a general audience and is not directed towards children. We do not knowingly collect or maintain personal information from anyone under the age of eighteen (18) or knowingly allow such persons to use our Service. If you are under eighteen (18) please do not attempt to register for our Service or provide us with any personal information.
If we learn that we have collected personal information from a child under 18 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 18, please contact us immediately at hanisliliya010@gmail.com.
8. LOCATION OF PERSONAL DATA PROCESSING
The personal data we collect may be stored and processed in your country or region, or in any other country where our service providers process data. Our primary data processing center is located in Mumbai, India, with third-party cloud services as auxiliary infrastructure support.
9. NOTIFICATION OF CHANGES TO PRIVACY STATEMENT
We reserve the right at our discretion to make changes to this Privacy Policy. You may review updates to our Privacy Policy at any time via links on our website. When we post changes to the statement, we will revise the "Last Updated" date at the top of the statement.
If we make material changes to this Privacy Policy, we will notify you by email (if you have provided your email address) or through a prominent notice in our app at least 30 days before the changes take effect. Your continued use of our Service after the effective date constitutes acceptance of the revised Privacy Policy.
9.1 THIRD-PARTY INTEGRATIONS
Our app may contain third-party software development kits (SDKs) or APIs that collect information as part of their functionality. We ensure that all third-party integrations comply with applicable privacy laws and our privacy standards. These third parties are prohibited from using your data for purposes other than providing services to us.
10. HOW TO CONTACT US
11. LEGAL BASIS FOR PROCESSING
We process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for specific purposes.
- Contract Performance: Processing necessary for the performance of our service agreement with you.
- Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and ensuring security.
- Legal Compliance: Processing necessary to comply with applicable laws and regulations.
12. INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data during international transfers.
13. EFFECTIVE DATE
Last Updated: July 31, 2025
This privacy policy was first posted on July 31, 2025.